Financial Technology: Agencies Can Better Support Workforce Expertise and Measure the Performance of Innovation Offices

November 09, 2023

Federal regulators require many of their employees to have some technology skills, such as data analysis. But the agencies haven't assessed or identified critical fintech skills or skill gaps they need to address.

In addition, some agencies have offices dedicated to financial innovation and technology, but they don't have performance goals and measures for this work.

GAO's recommendations address these issues.

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